chara Casino & Sportsbook Service Notice

Our chara platform operates as an online gaming service available only in jurisdictions where local law permits such activity. We do not offer our services in countries or regions where online wagering is prohibited. This legal notice sets out the conditions under which chara is accessible, the responsibilities of users, and the limitations that apply to our service in different territories.

We at chara provide slot games, live-dealer tables, sportsbook markets, esports tournaments, and number prediction rounds to members in supported jurisdictions. Before you create an account on chara or make any deposit, you must verify that access and use of our platform comply with the laws and regulations of your own jurisdiction. We cannot provide legal advice, and we do not assume responsibility for determining whether our service is legal where you are located.

This notice is integral to our service agreement with you. By accessing chara, you acknowledge that you have read this notice and that you accept the jurisdiction-restricted terms that govern our platform.

Service availability and jurisdiction restrictions on chara

Our chara platform is available in select jurisdictions only. We define "available" to mean that we do not actively block access from that location and that we accept deposits and withdrawals using local payment methods such as DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers via e-wallet, mobile banking, local payment, online payment, and e-wallet. Availability does not constitute a license, authorization, or endorsement by any local government or regulatory body. We do not claim to be licensed in any specific jurisdiction, including Indonesia, and we do not represent ourselves as regulated by any national gaming authority.

We reserve the right to restrict access to chara from any territory at any time, with or without notice. If we determine that a user's location is in a prohibited jurisdiction or that continued access would expose chara to legal risk, we may suspend or close that user's account and forfeit any remaining balance. We will not offer refunds for account closures due to jurisdiction restrictions.

Account eligibility and user obligations

To create an account on chara, you must be at least 18 years old and a resident of a supported jurisdiction. You certify that you are not a resident of any country or region where our services are prohibited. You acknowledge that you have read and understood this legal notice, our terms and conditionsand our privacy policyYou accept that chara operates without government approval in your jurisdiction and that you use our platform entirely at your own risk.

You agree that chara is not liable for any legal consequences that arise from your use of our platform. If local authorities contact you regarding your account activity on chara, or if you face legal action related to your use of our service, you will not hold chara responsible. You understand that we may be required by law to freeze your account, forfeit your balance, or share your account information with government authorities without notice to you.

Data privacy and information sharing

We at chara collect your personal information—email address, phone number, identity document, payment account details—for account verification and payment processing. We store this information securely and do not share it with third parties except where required by law or to process your transactions through our payment partners. We maintain detailed records of all account activity, deposits, withdrawals, and gameplay on chara. These records may be requested by law enforcement or regulatory bodies, and we will comply with such requests in accordance with applicable legal obligations.

You understand that your account data on chara may be disclosed to government authorities, payment networks, or other parties if we are legally required to do so. We will not notify you in advance of such disclosures unless we are legally permitted to do so. By using chara, you consent to this practice.

Our chara service limitations and dispute resolution

We operate chara as a service platform without guarantees. We do not guarantee uptime, accuracy of game outcomes, or that our platform will remain available in your jurisdiction. We do not warrant that any information provided on chara is correct or up-to-date. We undertake to maintain security standards, process transactions fairly, and keep your account secure; however, we cannot guarantee that unauthorized access will never occur or that we will recover funds if your account is compromised due to your own failure to protect your login credentials.

Any disputes regarding account settlements, game outcomes, or transactions on chara are subject to our dispute-resolution process. You agree to submit all disputes to our support team first. If we determine that our settlement was correct, our decision is final. We do not accept appeals based on alleged unfairness or personal circumstances. You waive your right to pursue legal action in court against chara for any disputes arising from your account activity, except where your local law does not permit such waivers.

We at chara operate our platform in compliance with applicable law in the jurisdictions where we operate. However, we make no representation that our service complies with all laws globally, and we do not monitor whether each user's access is legal in their own location. By using chara, you acknowledge that you bear full responsibility for verifying compliance with local law and that you accept the consequences if your jurisdiction has restrictions on online gaming. Our contact for legal inquiries is available through our About us page. For account-specific issues, contact our support team during business hours.